Select from one of the following recorded Enrichment Training Seminars to view online. Password - concernweb. After watching a webinar, submit this form to earn 50 points in TriHealth's Healthy Living Program.
Organizing Your Life (presented by Jeff Gushin, 1/28/2011)
- Explore the benefits of organizing
- Understand what prevents us from good organization and
- Explore tools and resources for effective organization in our personal and professional lives
Caregiver’s Survival Guide (Presented by Jeff Gushin, 7/30/2010)
- Describe the challenges of care-giving.
- Offer suggestions to aid the caregiver in the challenges they face.
- Provide strategies and resources that the caregiver can use to take care of themselves and their care recipient.
The Whole Woman’s Survival Kit (presented by Judi Gissy, 6/23/2010)
- Describe the challenges currently facing today's woman, based on the most recent studies
- Describe stress management skills most relevant for women’s unique coping mechanisms
- Describe how women can implement emotional self-care skills
- Describe physical self-care skills for women
Coping with Change in the Workplace (presented by Judi Gissy, 6/21/2010)
- Define change, and discuss the challenges involved with change
- Discuss the unique qualities of workplace change
- Educate regarding strategies to aid in the process of coping with workplace change
Diversity (Presented by Judi Gissy, 4/30/2010)
- Define diversity and the major dimensions that it often encompasses
- Discuss the process of building greater cultural competence
- Introduce skills to improve cross-cultural communication
Dealing with Irate Customers (Presented by Jeff Gushin, 2/23/2010)
- Understand what causes customer's anger
- Understand our own responses to customer’s anger
- Examine the difference between difficult people and difficult situations
- Develop effective communication skills in order to diffuse customers emotions
- Explore strategies for self care